JA'O en Benito Juárez

The best food and service ever! Francisco was an absolute delight! You will definitely want to save room for the Tres Leches!

We had an outstanding experience at JA'O while at The Waldorf. Not only was the food great, especially the ceviche, but Jefferson was an amazing bartender who was extremely attentive and very friendly. He made our stay much more enjoyable with all of his suggestions for drinks. We especially enjoyed his knowledge of tequila and mezcal.

My husband and I had the pleasure of staying at the Waldorf Astoria Cancun, and it was an unforgettable 10/10 experience!! On our last night, we dined at JA’O, and it truly exceeded our expectations. From the moment we arrived, the service was incredible. The hostess went above and beyond, kindly providing me with a wrap for my shoulders since it was a bit breezy outside—allowing us to comfortably enjoy the stunning view. Our server, Frank (who we loved), elevated the evening even further. He made the dining experience incredibly enjoyable with his warm personality and attentive service. The food was so delicious, and Frank’s care and attention to my dairy sensitivity made me feel completely safe and at ease. It was the perfect way to end our stay, and we’ll cherish the memories of this amazing evening! Thank you, Frank and team at JA’O!! <3

Great spot for authentic Mexican food. Great bar with American sports on so you do not miss the big game. Staff is wonderful and attentive.

Excelente comida y muy bonito lugar.

Delicious food, great service, great ambiance sitting outside. Traditional Mexican fare. Ate here twice and wasn't disappointed!

The service provided by Alejandro and Laura was superb. We came with our teens and they devoured the octopus panuchos. The dessert (blue corn pudding) like nothing we have had before. And the Mexican wine selection outstanding.

Absolutely incredible food and service! Thank you to Frank and Ivan for being so attentive, we look forward to visiting again

Cazuela de tequila Cal. 9.5 Ceviche mixto Cal. 7.8 (estaba bueno pero nada espectacular) Tostadas de camarón (me las recomendó mi mesero Irvin) CAL. 9.9 Estaban increíbles Y Luis (gerente) me recomendó una bebida de pozol y arroz a cambio de un carajillo y no se equivoco!!!! Cal. 10!!!! Recomendación general 9.5 Grandioso lugar para comer y platicar a gusto!!

This was perfect for a relaxing evening. As always, service was impeccable and the food was delicious with exciting twists on the normal! Fantastic!

Jefferson and Frank! Dream team between amazing service and interesting drinks. Jefferson made the best espresso martini I have ever had. Highly recommend this hotel and restaurant. Excited to come back!

My husband and I came to Ja’o for dinner and the food was absolutely amazing! I had the catch of the day tacos and my husband had the catch of the day with a delicious sauce and veggies. We then finished our dinner with red velvet churros for dessert, delicious~ Francisco was our server and he was incredibly kind, informative and attentive! Thank you for a wonderful experience, Francisco!

Enjoy the great drinks from Jefferson at the bar and great service. Interesting new drink suggestions along with original favorites.

Gran comida - como siempre! Súper personal. Un saludo especial a Jeff el camarero. ¡Es un mago! Brillante Cazuela de Tequila - solo el mejor cóctel de la historia.

Jefferson era un mixólogo increíble! Extremadamente hospitalario y atento... ¡Volveremos! Él se mantuvo un paso por delante de nosotros y estaba bien informado sobre opciones de menú y bebida

Excelente servicio, buena comida! Los camareros son muy serviciales y adaptan los platos a sus deseos. Debe comer plato: Churros!

¡Tuve la mejor experiencia en Ja’o! Ricardo era un camarero increíble, haciendo sugerencias maravillosas, e Irvin era una gran anfitriona. Todos hicieron que mi cena de cumpleaños fuera muy memorable. Atención al detalle, comida y cócteles eran 10 / 10! ¡No puedo esperar para regresar a Waldorf Cancún y definitivamente cenará en Ja’o!

El mejor lugar Restaurante es tan delicioso , y los tacos de barbacoa son los mejores, los tuétanos también Los churros de terciopelo rojo también son geniales

La comida es fantástica y el medio ambiente es relajado. El personal era maravilloso, gran servicio! Churros de postre eran increíbles!

Me encanta el ambiente y la vibra. Hemos venido muchas veces y Ja’o siempre es nuestro mejor lugar para comer cuando venimos a Waldorf. Las papas fritas y el guac están llenos de sabor y son únicos en este restaurante. No se puede equivocar con nada el menú y el personal es tan amable y atento a todo. Recomiendo encarecidamente venir y probarlo todo!

An unforgettable dining experience at JAO’s in the Waldorf Cancun! From the moment we arrived, everything exceeded our expectations. Our server, Jeff Alejandro, was attentive and knowledgeable, making our evening truly special with his warm service and thoughtful recommendations. The bartender also crafted personalized cocktails tailored to both the menu and our personal tastes, adding an extra layer of enjoyment to the night. We booked the 7 course tapas tasting menu featuring Yucatán indigenous cuisine, which was nothing short of fabulous. Each dish brought out the rich, unique flavors of the region, but the star for us was the Crab Stew—such a wonderful blend of flavors that you can only experience in this part of the world. A must-visit for anyone looking to explore authentic and vibrant local cuisine. Can’t wait to come back!

Great for local Mexican cuisine! They made my birthday extremely special! Recommend coming to Waldorf Astoria & to Ja’o!!

The staff (especially our waiter Francisco) were very nice and always helpful. Our waiter gave great food recommendations and answered every question very well. The atmosphere was calm and relaxed and the food was very good.

We had a great night with incredible service and delicious food. I had the best and most amazing Parmesan Risotto. They were all super attentive to every aspect and detail. Belinda even offered me a scarf to wear because I had a sleeveless dress and just in case I was feeling cold. Those treatments are very appreciated and very rare. Lots of attention to detail.

Great food, great ambience and the service was amazing. Francisco is an amazing waiter and a wealth of knowledge of local produce and history.

Excelentttttt Ivan Una maravilla Muy buena musica la señora alta muy buena voz ,la comida increible ,el bar muy surtido Y una excelente atencion

Never have I had a more pleasant meal. Alejandro was so polite and helpful, going above and beyond to make us feel welcome. Meal was amazing, we had their seasonal traditional dish called Chiles En Nogada. It was an explosion of great flavors in our taste buds. We also had the Wagyu Steak and Shrimp Ceviche in which the steak was cooked to perfection and the Ceviche was very tasty. We definitely recommend this place to anyone staying at Waldorf Astoria Cancun. And to top it off, we were gifted Sangrias by the wonderful staff courtesy of our amazing front desk check in registration host Alberto. Thank you Alberto and Alejandro and the rest of the staff for this wonderful experience. Muchas Gracias 🙏🏻

Delicious food and excellent service! We were staying at the Waldorf for the end of our honeymoon and this dinner was a great way to end our trip. Irvin gave us some great recommendations and provided great service during our dinner

It was an amazing diner full of beautiful Mexican traditions, starting from music and ending with local traditional drink . Thank you Ricardo for this wonderful experience; he was like a good old friend to guide you through this experience.

The ambiance of this restaurant is incredible. The cozy atmosphere, soft lighting and real Mexican vibe creates a perfect setting for any special occasion. Culinary kudos to the chef and the mixologist. A reservation is handy but may not have been necessary on the Friday evening we decided to dine. There were celebrations all around us including a couple birthdays and an anniversary. This is a fine restaurant but much more than that. Ja'o not only provides the freshest of local delicious delicacies, but it is also an entertainment destination. Friday night entertainment included a genuine mariachi band. Three lovely ladies in beautiful red charro dresses sang fun, uplifting traditional songs. Our waiter, Irving was instantly likeable. Irving took the time to explain the menu options. His suggestion to me was a true hit. I had the Chiles En Nogada, a traditional meal only served during the months of August and September. This dish of poblana chiles stuffed with shredded meat, fruits and spices and topped with a cream sauce called nogada. My girlfriend commented, the barbacoa was the best she had ever had. Our mixologist, Jefferson was easily a new friend. Jefferson creating a masterpiece drink from local tequila is a visual presentation that adds to the overall appeal of Ja'o. I will highly recommend Ja'o to all friends and family. A stay at the Waldorf Astoria Cancun would not be complete without experiencing a wonderful meal at Ja'o

Awesome place for a casual dinner. Fransisco was our server and he was so knowledgeable about the menu. The drinks were fantastic and the gentleman running the bar knew his drinks! Every item we tried was absolutely amazing and we look forward to going back. They even had a live mariachi band, which was absolutely amazing!

Francisco was our waiter and he was amazing his sense of humor was one of a kind and he was very inviting and welcoming as well as the kitchen serving out food super fast and delicious!

Fransico and his team were amazing. great drinks food and desert. they were very attentive to our needs and created an amazing atmosphere for us.

Amazing food and ambiance. Francisco, our waiter, was so attentive and fun and informative. We had the best dining experience with him at JA’O. Would definitely return to have dinner here and request Francisco personally.

The service at Ja’o was one of a kind. Our server, Ivan and the manager on duty were very attentive and helpful. They offered us a new choice of dessert because we a fan of the one we chose. Ivan was a lot of fun, and he made us feel like family. The guacamole and chips were divine, it’s my favorite dish! The chips were fresh and had a hint of flavor that left your mouth craving for more! The bone marrow was also amazing! It was served with tortilla, which was interesting to me, but it worked out well as a “taco”- super flavorful and delish! The red velvet churros was a family favorite. We ordered 2 servings. The ambiance and atmosphere at Ja’o is truly amazing.

Great service from Laura, Frank and Ricardo. The fajitas are great and the desserts definitely worth a try! We were at the hotel for 2 weeks and ate here 5 or 6 times each time the service and food were great.

I don’t do a lot of reviews, but this dinner was probably one of the best experiences I’ve had on any of my travels here lately, so I feel compelled to leave one. Laura the hostess was so sweet and kind to make sure I had the best seat in the house. Alejandro was my server, so attentive and offered some wonderful selections! My dinner was Tylayuda con langosta and a passionfruit margarita—and I took my time savoring every bite and sip! The classiest mariachi band: Alvin, Carin & Luis played and sang at my tableside, creating an ambience and experience only in my dreams. As if this wasn’t enough, Alejandro brought another performance to the table: a flaming coffee! A local Mayan liquor—D’aristi Xtabentún —wow, a highlight for me!! Who knew coffee could encompass a history lesson, an exciting performance AND a decadent nightcap, all at once! If you truly want to be treated special and enjoy the savory flavors of Mexico, this is your spot! Look no further. Muchas gracias Ja’o por una experiencia tan maravillosa 🙏

Wonderful restaurant! Francisco, our waiter, was delightful and efficient! The churros were to die for! Try the tacos- each kind was unique and flavorful! The guacamole and chips kept us coming back for more! The whole family loved it!

Ja’o was such a good place to go to on vacation! The food is unlike any other I have tried. The barboqoa tacos were a favorite, along with the guacamole and chips! I really enjoyed the mushroom tacos as they had a unique flavor and made me want more! The staff was very friendly and welcoming and very accommodating and polite. Would highly recommend!

An excellent restaurant, good service from its employees, especially Irving, who served us with the best attitude, is always attentive to details and has good recommendations, tacos are exquisite!